SHIPPING DETAILS

We now offer free shipping for orders over 500 euro

PLEASE NOTE OUR ORDER/ENQUIRY REPLY EMAILS CAN SOMETIMES GET FILTERED TO YOUR JUNKMAIL BOX OR MAY BE BLOCKED AS SPAM SO PLEASE ENSURE YOU PUT OUR EMAIL ADDRESS ON YOUR TRUSTED LIST BEFORE ORDERING. CHECK SPAM/JUNK IF YOU HAVENT RECEIVED A REPLY IN YOUR NORMAL INBOX.

We ship our products worldwide and all packages are shipped with utmost discretion.Depending on which products ordered and your location we ship from Asia or Europe. Due to the time and effort we put into our packing and shipping we have a VERY high delivery success rate. We also have up to date inside knowledge as to how and what customs are looking for in packages from abroad and use this information so that you, the customer, get what you order everytime. Products are packed and if necessary repacked with utmost care and precaution, the purpose is to minimize shipment volume and use utmost discretion. Our organization name or anything else that would imply pharmaceutical contents of the package are never used in our shipments. The size of our packages are never larger than what would cause unnecessary suspicion. If the order is too large to fit one of these packages, the order will automatically be divided into two or more packages (always included in the S&H-charges).

PLEASE NOTE:IF YOU WANT YOUR ORDER SENT IN ORIGINAL CONTAINER /PACKAGING THEN LET US KNOW BEFORE WE SHIP BUT IF PACKAGE OPENED BY CUSTOMS IT WILL BE SEIZED(unless you live in UK),WITH OUR DISCREET RE PACKING METHOD THEN IS VERY UNLIKELY FOR IT TO BE SEIZED.

SHIPPING METHODS

Non Registered post

This is the best postal method.Your order will normally be posted within 48 hours of it being ordered and paid for. Orders paid by cash transfer such as Western Union usually ship within 24 hours. The order will be hidden and sent in plain packaging with no mention of steroids anywhere. If the order is large, it will be broken down into smaller packages and sent on seperate days.Non Reg means you can use a false name for receiver as package needs no signature and should be left if no one in and also is the least suspicious way of us sending as Customs take less interest in anything sent Un Registered. However, please be aware, there is no way of tracking a non registered item. We will not be responsible for unregistered post being lost in transit because we have no way of tracking it. Any re shipment would only be offered on production of proof from the customer, that a package has been lost or seized.Orders are be shipped by priority airmail (registered and non registered) and courier. If you want sent Un Registered then let us know in your order comments.

Registered priority airmail

We normally send your order hidden in discreet packages by registered priority airmail but you can choose your preferred posting method,just tell us in order comments. You or someone will normally need to sign for your package on arrival. If your local postal carrier is unable to deliver your package to the shipping address given (because no one is home when they deliver the registered parcel) you will normally get a note by the postal carrier of where you can collect it from and you may need to contact your postal carriers office to arrange a pick up time. If you do not contact your postal carrier (eg USPS in USA) the carrier may send the parcel back to the country of origin. The parcel will not be returned to us as we do not include a valid return address (for security reasons). In such cases, the parcel and its contents will be lost and we will not re ship a second time. If the package is stopped by your Customs (and you will receive a note from them if they do seize the package) we will ship a second time (by registered airmail again) but you must supply a clean, uncompromised alternate name and address. We offer re ships for 50% of original order price plus shipping fees - only on production of a scanned copy/clear photo of the Customs letter. All registered packages are extremely small and non descript. Any re shipment would only be offered on production of proof from the customer, that a package has been lost or seized. An example of proof would be a copy of a notice issued by a Customs authority.

Courier

Courier is the quickest method of delivery but all orders shipped by courier must be re packed to a higher degree and even then we cant guarantee delivery and we recommend our normal registered posting method for best success. Courier packages are often inspected before posting or during shipping and thus the order has to be completely re packed to ensure success in delivery but if ordering vials with metal tops then they are not as successful as sachets. We advise that courier is usually more suited to larger orders or urgent orders due to the higher cost. For full tracking of your order along every part of its postal journey then this is the only way .

Tracking your order

By Courier is the only way to get full online tracking of your package.

If shipped by registered post, you will be emailed a Postal registration/reference number please keep this email as any lost orders can then be traced later by us ( tracing lost orders is a long process as forms have to be filled in and sent to the National Post Head Office who then write a reply up to 5 weeks later. If an order is taking an unusual amount of time to arrive we will put a trace on the order from here by initially calling the Post Head Office then filling in Lost package forms). If you wish you may also enquire from your country too, the registration number sometimes changes when it enters another country or is not put on there system though, but your post office can possibly help you if very late(over 5 weeks).

How soon will you receive your goods? Your order will be shipped normally within 48 hours after being paid for but we try to ship to you as quick as possible everytime. Shipping to Australia, Mainland Europe and the UK USUALLY takes 7-15 days and to Canada and the United States 10-21 days. It is unusual for an order to take longer than this but it sometimes happens. Once the order is sent we have no control over postal delays, public holidays or any other delays the postal service/customs make so please dont contact us asking where it is until at least 20 BUSINESS days have passed.Business days are Mon to Fri only.  

Confiscated orders

In an unlikely event that your order is stopped, you will get a letter from the customs telling you your order has been seized,it may take a few weeks. Do not reply to the letter. Instead, scan and email a copy  to us and we will re-ship to another new uncompromised address for 50% of the original cost (HGH products not included as we will not ship them again at discounted price) plus you pay  shipping fees ( if your order shipped non registered, any re ship will be registered). If you wish us to re ship, before we receive copy/photo of a Customs letter, we would require 100% of the order total to be sent to us again.

Please note : the delivery address you give us on your account details/order is where it will get posted to....if you make a mistake and package doesnt get to you then it will NOT return to us as we give false return address details for security reasons. We will not reship at a discounted price in this case and your original order will be lost.

Packaging

Your order will be packed the way we think is best, this relates to size and value of the order, so your order may come in more than one packet.

SHIPPING PRICES DEPEND ON METHOD CHOSEN/AMOUNT ORDERED.......The standard price for our discreet packing method/handling service plus registered priority airmail worldwide is 30 euro for all orders under 500 euro.You may think this is expensive but we pack very discreetly and often have to send orders in 2 or more discreet packages depending on the order but we still only charge the standard 30 euro price. Orders above 500 euro now receive free discreet packing and shipping. Small test orders are welcome but we are sorry we are unable to discount the standard packing/shipping rate. If you require very fast courier service (aprox 5 to 7 days and more expensive) then please let us know when ordering in order comments section.

PAYMENT DETAILS

Payment can be made in Euro, Pound, AUS Dollar and CAN or U.S Dollars. Before ordering any products just change currency (on the right side of Home page) to your local or preferred currency. We accept three methods of payment: Western Union Money Transfer(they accept credit cards online depending on your Country), International Bank Transfer(was for orders over 500 euro only but now for any order amounts) and MoneyGram (also usually accept credit cards online).Western Union has the most offices/agents worldwide so may be the easiest/quickest option buy international bank transfer will be cheaper but slower for us to receive. Western union,Moneygram and Banks charge a fee for using there transfer services.

Please note that we cannot accept Credit Card payment directly as NO real Steroid stores are accepted by any Credit Card companies as there customers...any Steroid store that offers this payment method may not sell real steroids or are using a bridging billing company that dont give you protection if your order doesnt arrive, so be careful....especially giving your credit card details to a company that you dont know. You can use the well known western union/ moneygram online service to pay by credit card safely, they may need to verify card is not stolen first before allowing the transfer. 

Western Union Money Transfer

All necessary transfer information is NOT included with your order confirmation, it is normally sent to you within 12 hours after placing your initial order (check your junkmail as sometimes our reply emails go there). When we send you transfer details then we send with an address also but you should not need this as just name and country is usually enough info especially if doing the transfer online but we send these details just incase they ask you. We collect your transfer payment from our nearest Western Union office. We use Western Union, as it is an easy and reliable worldwide money transfer company. Some of the features using Western Union are: U.S. citizens and many other countries can use any major credit card to make a money transfer on-line(or alternatively at nearest office) by visiting www.westernunion.com or by dialing 800-CALL-CASH(USA only), there are 170,000 Western Union Agent locations in over 190 countries. Payment is normally cleared within minutes and ready for receiver to collect. You can use your Credit Card to pay for the Western Union Transfer online. Simply place an order choosing Western Union Payment as your payment method and pay for it online at www.westernunion.com or go to your nearest agent (nearest agent to you can be found by entering your town on there website). Make the money transfer then just get back to us with the MTCN number,amount sent,name of sender and location where sent from (town/city) IMPORTANT: If paying through W.U by Credit card then you may be called by them to verify the card and if asked what the money is sent for then do not say you are ordering medications or such like as they will not allow payment via card for this reason, it is better to say buying furniture or even gift to friend or helping friend in need (lost wallet abroad etc) For detailed information on how to make a Western Union Money Transfer or to find your nearest Western Union agency, please visit www.westernunion.com.

Australian customers (plus many other countries): you can transfer money using the Western Union service at your main Post Office and for full details of how to pay in Australia then click on this link:

 http://auspost.com.au/personal/overseas.html

Bank Transfer - Direct Bank to Bank Transfer(International)

PLEASE NOTE: This payment method is now available for any order amounts but your bank may have a set minimum that they will send so maybe for the smaller orders it may be difficult .

All necessary Bank information is NOT included with your order confirmation, normally it is sent to you within 12 hours after placing your initial order (check your junkmail too for our replies) . Direct Bank Transfer is cheaper, reliable, yet somewhat harder to do, compared to a Western Union Money Transfer and also slower as can sometimes take 3 to 5 days to clear. A form must be filled in correctly at your local bank or actually at any bank as you do not necesarily have to have an account with them to do it but they will charge more than your own Bank if you dont have an account there , we send you details of receivers bank, branch, acc number and name, swift code etc., any mistakes you make can mean a hold up and your money not being transfered and a delay of to rectify. Note: Our bank only uses the Swift Transfer system (not IBAN) so please check with your bank first as many customers seem to have trouble sending this way but can always do it in the end!. You may have to go to a big branch of your bank as we know it can be done but some smaller bank branch staff are not experienced enough to help. Some of the features using International Bank to Bank Transfer are: If you are using Internet/Online banking you may be able to send this way but check with your bank first that they allow you to do international Swift transfers online.....most will not allow it. You can make a transaction using your Bank account - no hassle with cash or you can go to any bank with cash and send to us but there transfer fees are higher when you are not an account holder. Payment transfer fee is only couple of percents, depending on your bank. Payment is normally cleared within 3-4 business days. For detailed information on how to make an International Bank Transfer please contact your local bank, the one that will make the transfer for you. PLEASE NOTIFY US IMMEDIATELY WHEN YOU HAVE SENT AN INTERNATIONAL BANK TRANSFER AND TELL US NAME OF SENDER OF THE TRANSFER SO WE CAN CHECK OUR BANK REGULARLY FOR THE PAYMENT AND YOU SHOULD KEEP A COPY OF TRANSFER PAPERWORK JUST IN CASE WE NEED TO SEE A SCANNED COPY FOR PROOF OF SENDING.YOU SHOULD PAY ALL THE TRANSFER FEE FOR THIS TRANSACTION.

MoneyGram Money Transfer

All necessary Moneygram payment information is not included with your order confirmation, it is sent to you within 12 hours after placing your order (also check junkmail for any replies from us ).When we send you transfer details then we send with an address also but you should not need this as just name and country is usually enough info especially if doing the transfer online but we send these details just incase they ask you.  We use MoneyGram, as it is an easy and reliable worldwide money transfer company. Some of the features using MoneyGram are: U.S. citizens can use any major credit card to make a money transfer on-line by visiting www.moneygram.com or there are 125,000 MoneyGram Agent locations worldwide. Payment is normally cleared within minutes. You can use your Credit Card (or cash/credit card at local agent) to pay for the MoneyGram Transfer. Simply place an order choosing MoneyGram Payment as your payment method and pay for it online at www.moneygram.com  or at your local agent. Then just get back to us with the Control number,amount sent and name and location of sender. IMPORTANT: If paying through Moneygram by Credit card then you may be asked what the money sent is for,do not say you are ordering medications or such like as they will not allow payment via card for this reason, it is better to say gift to friend or helping friend in need (lost wallet abroad etc) For detailed information on how to make a MoneyGram Money Transfer or to find your nearest MoneyGram agency, please visit www.moneygram.com.

PLEASE INFORM US WHEN ORDERING WHICH IS YOUR PREFERRED PAYMENT METHOD AND DETAILS WILL BE SENT TO YOU WITHIN 24 HRS (CHECK YOUR JUNKMAIL AND NORMAL INBOX FOR REPLIES). WHEN PAYMENT HAS CLEARED YOUR ORDER WILL BE PACKAGED AND POSTED TO YOU.

IF YOU TAKE LONGER THAN A WEEK TO PAY FOR YOUR ORDER THEN PLEASE CHECK BACK WITH US TO VERIFY DETAILS ARE STILL CORRECT AS SOMETIMES OUR COLLECTORS ARE NOT AVAILABLE AND SO WE WILL GIVE YOU ANOTHER NAME TO SEND PAYMENT TO.

Please don't hesitate to contact us if you have any additional questions, but please dont contact us to ask where your package is until 20 business days have passed after posting date....our packages very rarely go missing but can often be slightly late.